Policies & Terms and Conditions

  • Embroidered items are non-refundable unless an error on our part takes place. Please check spelling before submitting your order.
  • You can cancel your order within 24 hours. After 24 hours, you may cancel but will be charged a 20% restocking fee.
  • We collect all applicable taxes for goods and services shipped into Louisiana.
  • Time frame for delivery could vary, but allow at least 2 weeks. If needed sooner than 2 weeks, please contact us before ordering.

Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and Walking Rock (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company Walking Rock. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Walking Rock as they are used to protect your rights as a valued customer and our rights as a business.

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